Refund & Return Policy

At ArtyBangla, customer satisfaction is our priority.


1. Return Conditions

We accept returns only if:

  • The product is defective or damaged
  • You received the wrong product

You must contact us within 48 hours of receiving the item.


2. Return Process

Email us at support@artybangla.com with:

  • Order ID
  • Photos of the product
  • Reason for return

Our team will guide you through the process.


3. Refunds

Once the returned item is inspected:

  • Refunds will be processed within 7–10 business days
  • Refund method depends on original payment type

4. Non-Returnable Items

We do not accept returns for:

  • Size issues
  • Change of mind
  • Discounted or clearance items