Refund & Return Policy
Refund & Return Policy
At ArtyBangla, customer satisfaction is our priority.
1. Return Conditions
We accept returns only if:
- The product is defective or damaged
- You received the wrong product
You must contact us within 48 hours of receiving the item.
2. Return Process
Email us at support@artybangla.com with:
- Order ID
- Photos of the product
- Reason for return
Our team will guide you through the process.
3. Refunds
Once the returned item is inspected:
- Refunds will be processed within 7–10 business days
- Refund method depends on original payment type
4. Non-Returnable Items
We do not accept returns for:
- Size issues
- Change of mind
- Discounted or clearance items